Getting Started
- I Lost My Quick Start Guides!
- How do I set up the Aloe Care Mobile Application?
- Do I need to buy batteries?
- Do I need a wireless contract to connect?
- Do I need to have in-home Wifi to connect?
- How does Aloe Care’s Fall Detection work?
Service Information
- How do I add Caregivers to my Care Circle? How do they activate their accounts?
- What is the difference in Caregiver Roles?
- How do I setup the Mobile Companion
- Phone calls from Aloe Care Health
- What is the Aloe Care Response Team?
- Elevate Check-ins to Emergencies
Troubleshooting
- iOS Setup Connection Issues (Bluetooth)
- My app says Devices are Offline. What does that mean?
- How can I edit the older adult’s profile?
- How do I add another Aloe Care product to my system?
- How do I change the location of my device?
- How can I edit the older adult’s Health Card?