Getting Started
- I Lost My Quick Start Guides!
- How do I set up the Aloe Care Mobile Application?
- Do I need to buy batteries?
- Do I need a wireless contract to connect?
- Do I need to have in-home Wifi to connect?
- How does Aloe Care’s Fall Sensor work?
Service Information
- How do I add Caregivers to my Care Circle? How do they activate their accounts?
- What is the difference in Caregiver Roles?
- How do I cancel my Aloe Care Health Account and Services?
- How do I delete my Caregiver account?
- How do I setup the Mobile Companion
- Phone calls from Aloe Care Health
Troubleshooting
- How do I reset my password in the Aloe Care Health mobile app?
- iOS Setup Connection Issues (Bluetooth)
- My app says Devices are Offline. What does that mean?
- How can I edit the older adult’s profile?
- How do I add another Aloe Care product to my system?
- How do I change the location of my device?