Congratulations on receiving your Mobile Companion!
To get started you simply unbox the Mobile Companion and follow the steps below:
- Plug the charging base into an un-switched outlet (avoid kitchen and bathroom outlets as these are often on a light switch).
- Attach the included lanyard if you want to wear the device around your neck.
- Drop the Mobile Companion into the charging base with the button facing upwards and down.
- After some minutes of charging the device will power on and register, you will hear audible prompts when it powers on.
You can now download and open the Aloe Care Health mobile application and login if you're the caregiver.
If you want to test the device you can do so at any time after it's registered, you use the square main button to contact the call center. Just tell the staff that you are testing your new device.
You can also test general connectivity by using the shield button on the side of the device.
See what the different status LEDs and buttons mean here.