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  1. Aloe Care Health
  2. Product Information

Product Information

Frequently Asked Questions about Aloe Care.

  • What is the difference in Caregiver Roles?
  • How long does the Mobile Companion take to charge?
  • Mobile Companion
  • Fall Sensor
  • Care Button
  • Entry Sensor
  • Smart Hub
  • Can I have more than one Smart Hub on my Aloe Care Health account?
  • What should I do if I press the Care Button by mistake?
  • What is captured in Aloe Care’s Air Quality sensors?
  • What range does the Hub have when tracking motion/mobility?
  • What are the buttons on my Smart Hub, and what do they do?
  • How many people can I add to the Care Circle?
  • What is an Elevated Check-In Call? How do I elevate a Check-in Call?
  • What is the Battery Life of the Care Button?
  • Who is the Essentials package for?
  • What is the Smart Hub?
  • What if we want more in-home protection down the line?
  • How do I use the Smart Hub?
  • What does the Learning Mode do?
  • How far can I be with my Care Button to activate the Smart Hub?
  • Is the Care Button water resistant?
  • What if I break or lose my Care Button?
  • Can I go outside with the Care Button?
  • Is the Care Button big? Heavy?
  • Can I wear the Care Button as a necklace and as a bracelet?
  • What is the Care Button?
  • Will the Hub work with a power outage? Does the Hub have a back-up battery? How long does it last?
  • How do I request help on the Smart Hub in an Emergency?
  • How big is the Smart Hub?
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