Smart Hub

Setup & Activation

• I am setting up the Smart Hub. I downloaded the app, and tapped “Get Started” but I don’t have an activation code. What do I do?
• Device Placement in the Home
• How do I set up the Smart Hub?
• How do I use the Smart Hub?
• Do I need an app to set up my Smart Hub? What does plug-n-play mean?

General FAQs

• Smart Hub - Overview
• What do the different color light rings on the Smart Hub mean?
• How can I switch the location of the Smart Hub?
• Can I have more than one Smart Hub on my Aloe Care Health account?
• What range does the Smart Hub have when tracking motion/mobility?
• How far can I be with my Care Button to activate the Smart Hub?

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Troubleshooting

• What to expect when resetting a Smart Hub
• How do I shutdown my Smart Hub?