You do not need an app to set up your Smart Hub. If you are an older adult setting up the system for yourself, you can plug in the device, and with limited interactions get peace-of-mind instantly.
If you are setting up your Aloe Care Essentials Bundle or Total Care Bundle without an app:
- Plug in your smart hub to an outlet NOT controlled by a light switch
- Listen to the voice prompts.
- When prompted, press the central, Aloe Care Assistance button.
- You are online!
If you have any trouble, please call our support number at (888) 256-3227.
If you are a caregiver with the app, pull up the app after plugging in the smart hub and follow the in-app instructions.