Voice-Activated: Say, “Emergency” repeatedly until the voice assistance responds.
Button-Activated: If unable to speak, press the Assistance button in the center of the Smart Hub.
Test the Assistant
Use the following script to let the Response Team know you’re running a test:
“Hi, this is [your name]. I was testing my Aloe Care Smart Hub. I do not need medical assistance.”
A Response Team expert will confirm your name and address before ending the call.
- Use the app to connect with the independent adult through a Check-In call.
- Tap the checkmark icon at the bottom of the home screen and select the Smart Hub to start the Check-In.
Tip: After a Check-In, add a note to provide a status update to other caregivers about how the independent adult is doing.
If you are still having issues, please visit our Support Page.
Download the User Manuals