General FAQs
- What do the lights on the charging station mean?
- What do the lights on the Mobile Companion device mean?
- How do I turn my device on and off?
- What do each of the buttons on the Mobile Companion do?
- What is the Lost Device feature?
- How do I clean my Mobile Companion 2 device?
- How does the Two-Way voice work on the Mobile Companion 2?
- What does the caregiver app show for Mobile Companion 2? What is the best way for caregivers to use the app if the person they care for has this device?
- Can I carry the Mobile Companion 2 in my pocket or my purse?
- What color is the Lanyard and Belt Clip?
- How long is the Lanyard for the Mobile Companion 2?
- How is the Mobile Companion 2 worn?
- Can the Mobile Companion 2 be worn with a pacemaker?
- How much does the Mobile Companion 2 weigh?
- How big is the Mobile Companion 2?
- What is the Live Locator feature?
- Does Mobile Companion 2 have Fall Detection?
- How do I test my new Mobile Companion?
- How do I know when to charge my Mobile Companion 2?
- How long does the Mobile Companion 2 take to charge?
- Mobile Companion 2 - Overview