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  1. Aloe Care Health
  2. Product Information

Product Information

Frequently Asked Questions about Aloe Care.

  • How big is the Smart Hub?
  • What is the Essentials package?
  • The older adult receiving Aloe Care is not tech savvy. Will they actually use the Essentials package?
  • Can my Aloe Care Health system receive software updates?
  • Will the Aloe Care Smart Hub work when WiFi is down?
  • Do the Aloe Care Health devices have echo cancellation?
  • What types of information can I see in my family app?
  • How does a Check-in call into the Aloe Care Smart Hub work?
  • What are the buttons on my Smart Hub, and what do they do?
  • Can I secure the Aloe Care Smart Hub to a table or a wall? How about my Fall Sensor or Motion Sensors?
  • Will Aloe Care recognize the voices of people who speak English as a second-language?
  • How do I know if my iOS or Android App is up to date?
  • How do Aloe Care Health products work?
  • Can Aloe Care devices withstand the elements: extreme heat, cold, rain, and snow?
  • Does an Aloe Care device require power cords to work?
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